CM12 and WSUS Updates some Problems

in my case I hade some Problems with the WSUS-Updates on a customer, that is what I get to solve it:

I found in the WUAHandler.log and the same error code in the UpdatetStore.log on the client

Scan results will include all superseded updates.  WUAHandler    23.07.2014 11:20:07    6848 (0x1AC0)
Search Criteria is (DeploymentAction=* AND Type=’Software’) OR (DeploymentAction=* AND Type=’Driver’)    WUAHandler    23.07.2014 11:20:07    6848 (0x1AC0)
Async searching of updates using WUAgent started. WUAHandler 23.07.2014 11:20:07    6848 (0x1AC0)
Async searching completed.    WUAHandler    23.07.2014 11:20:10    1604 (0x0644)
OnSearchComplete-Failed to end search job. Error=0x80244018. WUAHandler 6848 (0x1AC0)
Scan failed with error = 0x80244018.    WUAHandler    23.07.2014 11:20:10    6848 (0x1AC0)

on the same time in the WindowsUpdate.log are the same error:
2014-07-23    11:20:10:317     928    1f04    PT    WARNING: GetAuthorizationCookie failure, error = 0x80244018, soap client error = 10, soap error code = 0, HTTP status code = 403
2014-07-23   11:20:10:317      928    1f04 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244018
2014-07-23    11:20:10:317     928    1f04    PT    WARNING: PopulateAuthCookies failed: 0x80244018
2014-07-23    11:20:10:317     928    1f04    PT    WARNING: RefreshCookie failed: 0x80244018
2014-07-23    11:20:10:317     928    1f04    PT    WARNING: RefreshPTState failed: 0x80244018
2014-07-23    11:20:10:317     928    1f04    PT    WARNING: Sync of Updates: 0x80244018
2014-07-23    11:20:10:317     928    1f04    PT    WARNING: SyncServerUpdatesInternal failed: 0x80244018
2014-07-23    11:20:10:317     928    1f04    Agent      * WARNING: Failed to synchronize, error = 0x80244018
2014-07-23    11:20:10:317     928    1f04    Agent      * WARNING: Exit code = 0x80244018

after a search on my favorite search engine I found that link here: http://social.technet.microsoft.com/Forums/en-US/f5a273fe-2e23-475e-a778-e379689658b4/updatesstorelog-show-error-0x87d00310 he talked about the Error codes with a hint to this Link here, it is for SCCM 2007 but the most error codes still the same: http://technet.microsoft.com/en-us/library/bb632794.aspx

After this I was looking for that Proxy “Problem”;

netsh winhttp show proxy

there are some settings, customer says they are never used this settings, they configured the Proxy with GPO. OK in this case we clean those settings:

Here is also a good description about this Settings: http://support.microsoft.com/kb/900935/de

netsh winhttp reset proxy

after reset the Proxy settings on the Client we started the client scan again and now it’s working fine…

 

Hope it helps, have fun and be careful in your Production, test it first “it is as it”

Mirko

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